IS INTERNATIONAL TRAVEL ACCESSIBLE FOR PERSONS WITH
A DISABILITY?
A Position Paper
By
Fred Rosen
Author of
HOW TO TRAVEL-- A Guidebook For Persons With A Disability
And
Travel Consultant For Persons With A Disability
The Question:
IS INTERNATIONAL TRAVEL ACCESSIBLE FOR PERSONS WITH A DISABILITY?
The answer to this question could be no, maybe, perhaps, but not a definite yes. In this modern day of transportation, citizens of all nationalities have the opportunity to travel to many foreign countries and visit foreign destinations. Some travel for diplomatic reasons, some for business, but the majority travel for pleasure, and leisure, and the thrill of exploring new and different countries. For the person who does not suffer from any form of disability, traveling by air, or by rail, or by bus, or taking a tour, or enjoying a river barge excursion, or taking a cruise, poses no problem. Staying in a hotel or resort and enjoying all that the facility has to offer, poses no problem. The opportunity to relive history by visiting the sights that have had an influence on mankind poses no problem.
But for persons with a disability, the chance to enjoy these same pleasures is very limited. This limitation is not because of their disability, but for the failure of many governments to address the problem of making all forms of transportation and accommodations accessible within their own country. And even when a country adopts laws that mandates that transportation be accessible for all, there is no universality to these rules and regulations.
I am well aware that each country is sovereign and passes laws for the benefit of its citizens and those persons residing within that country. And this may be well and good for those residing within that country and traveling within its borders. But for a foreign visitor, not knowing what is and what is not accessible in regards to transportation and accommodations poses a serious problem. Although there are many forms of travel available, this position paper will cover air travel, rail travel, bus travel, accommodations, and motorcoach tours. Let me elaborate.
CONTENTS
CHAPTER I--Accessibility In One’s Country
CHAPTER II--The Problems
CHAPTER III--Recommendations
CHAPTER IV--Resources
THE AIR CARRIERS ACCESS ACT 1986
In 1986, the Government of the United States adopted legislation known
as The Air Carriers Access Act (ACAA). The Act states "No air carrier may
discriminate against any otherwise qualified individual with a disability,
by reason of such disability, in the provision of air transportation".
The Act mandated that those U.S. airports and domestic air
carriers operating within the United States must make air travel accessible
for persons with a disability. You noticed I said mandated. This
Act covered
THE AMERICANS WITH DISABILITIES ACT 1990
However, the Air Carriers Access Act only covered air travel and did
not address the needs of persons with a disability in other forms of transportation
and accommodations. So in 1990, the Government of the United States passed
an act to remove discrimination in employment, transportation, public accommodations,
communications, and activities of state and local government. This Act
is known as The Americans with Disabilities. The Act consists of five titles,
which defines discrimination in several sectors of the American society.
Two titles involve transportation and accommodations, which would be of
interest to the traveler with a disability.
Title II and Title III mandates that transportation provided by public and private entities must be made accessible for persons with a disability. Tour operators, because of the nature of their business, do not come under the provisions of the ADA Act.
Title III defines prohibits discrimination in public accommodations. Public accommodations are defined as a facility, operated by a private entity that affects interstate commerce. Among the categories covered by Title III are:
Canada, recognizing the need to remove discrimination from Canadian citizens with a disability, enacted two pieces of legislation. One Act pertains to transportation and is titled The Canadian Transportation Act of 1996. The other act, The Human Rights Act of 1976-77, pertains to discrimination to the access of goods, services, facilities and accommodations among other parts of the Act such as employment. Canada does not mandate accessibility but rather mediates when a problem arises.
THE CANADIAN TRANSPORTATION ACT
The Canadian Transportation Act defined discrimination as it applied
to Canadian transportation. The Act gave the Canadian Transportation Agency
power to remove undue obstacles from Canada’s transportation network for
persons with a disability, which included:
In keeping with providing Canadian citizens access to travel, The Government of Canada authorized Transport Canada to enter into a 5 year, $24.6 million, program to financially assist the transportation industry to develop and use equipment that will make Canada’s transportation system more accessible. This program has proven to be very successful. This program included
THE CANADIAN HUMAN RIGHTS ACTIntercity buses Urban buses Air and rail boarding systems Airport ground transportation Vans and minibuses Accessible rental vehicles.
Some members of the Canadian Hotel and Motel Industry have taken upon
themselves to make their properties handicap accessible and adopt a rating
system indicating the degree of accessibility. The Alberta Hotel Association
has developed a rating system that indicates the level of accessibility.
It is called ACCESS CANADA. Other provincial hotels and motels are
using the international wheelchair logo to indicate accessibility.
So you see, Canada too has attempted to make travel accessible within
Canada for all its citizens.
Part III: Goods, Facilities and Services
It is unlawful for providers of goods, facilities and services to discriminate
against a disabled person.
This includes:
Part V: Transportation
Air Travel
British domestic air carriers are excluded from the Disability Discrimination
Act of 1995 in providing accessible air travel for persons with a disability.
Taxis, Buses, Coaches and Trains
Part V of the Act gives the Government powers to make regulations for
taxis, buses, coaches, and trains. Authorization is given to the Secretary
of State to make accessibility regulations.
In essence, these regulations are to ensure that disabled people, including
those using a wheelchair, can get on and off public transportation and
travel in safety and with reasonable comfort.
With the passage of the Disability Discrimination Act access for people with disabilities in Australia has improved in recent years. The Australian Tourist Commission can supply the disabled visitor information on how to travel in Australia using the various forms of transportation and the availability of accessible accommodations in the various states.
In my research of The State of Israel, I was unable to find any Legislation, Rules or Regulations, or Codes of Practice on accessibility in regards transportation or accommodations for persons with a disability.
THE PROBLEMS
As I said at the beginning, rules and regulations or codes of practice enacted within a country against discrimination in regards to transportation and accommodations benefit those person residing in a particular country. How can persons with a disability travel internationally with comfort and ease when he or she does not know the rules and regulations in regards to accessible transportation and accommodations of the country he or she wishes to visit? Let me give you a few examples that a traveler with a disability encounters.
AIR TRAVEL
U.S. and Canadian citizens have no trouble flying to a foreign destination
using U.S and Canadian air carriers. A problem can arise when using a foreign
air carrier. There is no way of knowing if accessible air service is available
for the traveler with a disability.
Another problem occurs upon arrival. Many countries do not require
domestic operated airlines to offer accessible air travel within their
own country because of cost or other factors. Britain is an example. There
is no way a traveler with a disability would know how to travel by air
in the country that he or she has chosen to visit.
2. The Problem of Code Sharing
This is the second problem for the traveler with a disability. Under code sharing, there is no way to guarantee that accessible transportation. The U.S. Department of Transportation states:
The number of Americans with disabilities who travel internationally is increasing. Because ACAA applies to U.S. domestic carriers, passengers on international flights of foreign air carriers operating within the United States often experience discrimination in the form of inaccessible facilities and lack of reasonable accommodations such as wheelchair assistance. Foreign carriers, operating in the U.S. market must be required to comply with the same laws as U.S. carriers in providing air travel to the American public. The ACAA should be amended to include foreign carriers within its scope, and the necessary international agreements should be developed or revised to reflect these legal obligations.
3. The Difference of Delivered Services by Air Carriers
RAIL TRAVEL
Arranging international rail travel for a traveler with a disability
poses another problem. In the U.S.A, Amtrak requires both the travelers
with a disability and his or her escort to pay full fare. VIA Rail Canada
states that an escort traveling with a disabled person, can travel free
in the economy class. Even in Britain, both a person, who is visually impaired,
and his or her companion can receive a 30-50% discount from full fares.
And persons traveling their own wheelchair are entitled to the same privilege.
How does one arrange for international travel via rail if the rules
of accessibility are different?
How can a person, traveling from a foreign country, know that such
benefits exist?
BUS TRAVEL
Greyhound U.S.A and Greyhound Canada both offer similar service to persons
with a disability. Therefore one can travel in relative comfort within
the U.S.A. or Canada. The same cannot be said of bus travel in Britain.
National Express, a company similar to Greyhound, has informed me that
the company has no accessible coaches and will not have any for the foreseeable
future. Here again the international traveler is at a loss to travel and
visit Britain by not knowing the inaccessibility of British bus system
before they start out on their journey. And I am unaware of the accessibility
of national bus companies in other countries.
How is traveler to know the accessibility of over-the-road vehicles
in the country they wish to visit?
ACCOMMODATIONS
This is the most difficult part in planning international travel for persons with a disability. Even the countries that have enacted rules and regulations or codes of practice have difficulty meeting the needs of persons with a disability. The international wheelchair logo does not denote the degree of accessibility nor does it denote if accessibility is available for other forms of disability. Every person’s needs are different. A room may be accessible for the wheelchair guest but inaccessible if a roll-in shower is needed and it is not so equipped. A room may be accessible for a wheelchair guest but not for the visually or hearing impaired guest. And many facilities, in foreign destinations, cannot be made accessible.
How is the traveler able to know what facilities are accessible according to the form of his or her disability before beginning his or her journey?
MOTORCOACH TOURS
Millions of people visit places of interest in foreign destinations by way of motorcoach tours. Everything is planned for them from transportation, admittance to places of interest, accommodations and dining. But for the traveler with a disability, the chance to participate in the same almost does not exist. Motorcoach operators come under a class unique unto itself. In the U.S.A., the ADA Act does not apply to motorcoach tour operators. In Canada, some motorcoach tour operators have added accessible vehicles to their fleet. In Britain, motorcoach tour operators are non-existent among regular tour operators. However, a few companies do specialize only for the handicap. Even in Israel, only one specialized company offers accessible tours for the traveler with a disability. And a number of tour operators in Australia are offering specialized tours for persons with disabilities.
How is a person with a disability able to enjoy visiting a foreign destination
by motorcoach if access is denied because of lack of suitable transportation?
Or must one use the services of a specialized tour operator?
CHAPTER III
RECOMMENDATIONS
I am aware that discrimination cannot be removed from all forms of disability. For example, traveling with a service animal. Countries, such as Britain, requires that service dogs entering Britain be quarantined. And this is understandable. But there are barriers that exist that can be standardized to make travel easier for the disabled traveler.
Is International Travel Accessible For Persons With A Disability? The answer would be YES.
RESOURCES
For the preparation of this position paper, my thanks go to the following.
U.S.A
The United States Government:
CANADA